Privacy Policy

1. Introduction

orygean is a brand that provides renewable energy products. In this Privacy Policy, "our company" refers to the business entity that operates the orygean brand. We fully recognize the importance of protecting your personal information, comply with laws and regulations regarding the protection of personal information, and handle personal information appropriately in accordance with the following privacy policy (hereinafter referred to as "this policy"). This policy stipulates the handling of personal information regarding the use of our website, mobile application, and services (collectively referred to as "this service").

2. Information we collect

In providing the Service, we may collect the following information:

2.1 Information you provide to us

We may ask you to provide the following personal information when you use our service.

2.2 Information Collected Automatically

When you use our Services, we may automatically collect the following information:

We may also collect location information with your consent.

3. How we use information

We use the collected information for the following purposes:
1. Providing, maintaining, protecting and improving the Service
2. Responding to customer inquiries
3. Delivery of Products
4. Billing and Settlement
5. Notification of information regarding our products and services
6. Conducting marketing and advertising activities
7. Preventing Unauthorized Use and Ensuring Security
8. Product Development and Improvement
9. Fulfillment of legal obligations

4. Information Sharing and Disclosure

We will not share or disclose your personal information with third parties except under the following circumstances:

4.1 Sharing with Service Providers

Payment Processors
Delivery company
Customer Support Provider
Data analysis service provider

We may share personal information with trusted third parties to the extent necessary to provide the following services:

4.2 Sharing with affiliates

We may share Personal Information with our affiliates as necessary for the purposes of providing and improving the Service.

5. Information Collection Modules and Third Party Services

This service uses the following information collection modules.

5.1 Google Analytics

Provided by: Google LLC
Information collected: Website usage, cookie data
Purpose of use: Analyzing site usage and understanding user behavior
Privacy Policy: https://policies.google.com/privacy?hl=en

5.2 Facebook Pixel

Provided by: Meta Platforms, Inc.
Information collected: Website visit data, ad interaction data
Purpose of use: Measuring advertising effectiveness, delivering targeted advertising
Privacy Policy: https://www.facebook.com/policy.php

You can opt out of data collection by these tools by:

Facebook Pixel: Adjust your ad settings in your Facebook account settings ( https://www.facebook.com/settings?tab=ads)

6. Protection of Information

In order to safely manage your personal information, we will take necessary and appropriate measures, including the following, and strive to prevent unauthorized access to personal information, as well as the loss, destruction, falsification, and leakage of personal information.

Data Encryption: Data transmission is protected using SSL/TLS encryption technology.
Access Control: Strictly limit which employees have access to personal information.
Regular security audits: Conduct regular security checks and vulnerability assessments.
Employee Education: We regularly educate employees on data protection and privacy.

7. Your rights

You have the following rights regarding your personal information held by our company.

Right to request disclosure: The right to request disclosure of personal information held by our company
Right to request correction, addition, or deletion: The right to request correction, addition, or deletion of personal information
Right to request suspension of use or deletion: Right to request suspension of use or deletion of personal information
Right to request suspension of provision to a third party: Right to request suspension of provision of personal information to a third party

If you would like to exercise these rights, please contact us using the details at the end of this Policy. We will generally respond to your request within 30 days after confirming it.

Please note that we may charge a fee (1,000 yen per request) for any requests to disclose personal information.

8. Cookies and Tracking Technologies

We use cookies and tracking technologies such as Google Analytics and Facebook Pixel for the purposes of analyzing your use of the Service, improving user experience, optimizing ad delivery, etc. Information collected by these technologies is used in a form that does not identify individuals.

You may refuse to accept cookies via your browser settings, however, in that case, some functions of our Service may not function properly.

9. International Data Transfers

The information we collect may be stored and processed on servers outside of Japan. We will take appropriate safeguards when transferring personal information internationally, including:

Encryption of data transfer
Entering into proper contracts with data recipients
Limiting transfers to countries/regions with sufficient data protection laws
Implementing additional protective measures where necessary

10. Personal Information of Minors

We do not knowingly collect personal information from anyone under the age of 16. If a person under the age of 16 provides us with personal information, we ask that they do so with the consent of a parent or guardian. If we become aware that we have collected personal information from a person under the age of 16, we will promptly delete that information.

11. Changes to this Privacy Policy

We may change this policy as necessary, such as due to changes in laws and regulations, technological advances, or changes to our service content. If there are any significant changes, we will notify you on this website and update the last update date. The revised privacy policy will take effect from the time it is posted on this website. We recommend that you check this policy regularly.

12. Contact Us

If you have any questions, comments or requests regarding this Policy, please contact us at the details provided below.

orygean Customer Support

Phone Number: [Please enter your phone number]

Address: [Please enter your full address]